What does leadership look like when the situation is unclear, emotions are high, and everyone is waiting for you to make the next move?

In this episode of People First!, I’m joined by Lt. General (Ret.) Karen Gibson, a leader who has guided teams through war zones, national emergencies, hurricanes, cybersecurity crises, and the aftermath of January 6 - experiences most of us hope will never appear on our calendars.

Karen is living proof that no amount of technology or process ever replaces the fundamentals: clarity, steadiness, humanity, and the courage to act before you have the full picture.

We explore:
 • The moment she realized leadership is always a human endeavor
• Why timing and triage matter more than certainty
• What most leaders get wrong about communication in crisis
• The emotional toll teams experience after a major event
• The practical skills leaders can build before the next “front-page moment” hits

Her stories are gripping. Her lessons are generous. And her message is one every leader in today’s unpredictable world needs to hear.